Privacy Policy


We Respect Your Privacy

Nine Island Communications (“Nine Island”) is committed to respecting and protecting your privacy rights.  This privacy policy (“the “Policy”) is based on the privacy and data protection principles in Canada, where we operate.  Together with our Terms of Use, this Policy describes how we collect, protect, use, and share information gathered about you on our website, (“the “Site”).  It also describes the choices you have regarding such use and disclosure, how you may correct and have access to that information, and our use of cookies.

We hope this disclosure will help increase your confidence in our Site and enhance your experience on the Internet.  Please note, that by visiting our Site, you are accepting the practices described in this Policy.

By submitting your Personal Information to us, you agree to the transfer, storing, or processing of that information in Canada and abroad, depending on which data service provider Nine Island uses. Nine Island will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Policy.

Nine Island will continue to review the Policy to ensure it is relevant and remains current with changing laws, regulations, and technologies, and reserves the right to change this Policy at any time.  Our Policy will be kept up to date and clearly posted on our Site, and will be current as of the “Last modified date” set out on the Policy page.  However, while the Policy may change, Nine Island will treat your Personal Information in a manner consistent with the Policy under which it was collected, unless Nine Island has your consent to treat it differently.

What is Personal Information?

Personal Information” is any information about an identifiable person.  When you interact with us, for example, when you sign up to receive content, complete forms on the Site, communicate with us, send us an e-mail, or post on our Site, you’re giving us information we collect.

Depending on the circumstances, that information may include Personal Information such as your IP address, name, physical location, e-mail address, phone number, and other details such as demographic information.

By giving us this information, you consent to your information being collected, used, processed, disclosed, and stored by us, only as described in our Terms of Use and this Policy.

How we use and disclose Personal Information

Nine Island may collect, use, and disclose Personal Information for the following purposes:

  1. To ensure that content from the Site is presented in the best way to optimize viewing of the Site for you.
  2. To provide services to your and response to any requests or inquiries from you.
  3. To conduct, monitor, and analyze our business.
  4. To meet legal requirements like complying with court orders and valid subpoenas.
  5. To provide information to help us comply with legal, accounting, or security requirements.
  6. To prosecute and defend in any legal proceeding.
  7. To communicate with you about your client file.
  8. To send you information and promotional content that you request from us or that we feel may be of interest to you, where you have consented to us contacting you for those purposes.  You can always stop receiving these types of communications by clicking the Unsubscribe link or following the Unsubscribe instructions included in every e-mail.
  9. To protect yours and our rights and safety
  10. As otherwise permitted by law.

Nine Island does not sell, trade, or rent your Personal Information to third parties.

What is Aggregate information?

Aggregate Information” is standard web server/visitor traffic information, regarding overall website traffic patterns.  We do not report on individual user sessions.  Web servers normally collect this type of basic information as part of their web log processes.  This aggregate information does not identify you and this does not constitute personal information.

In addition to information provided by our visitors we use the normal Internet tracking tools associated with standard Internet protocols and web-based systems.  This system information is typically stored in log files and the information is used for aggregate reporting.  Aggregate reporting includes total number of visitors, most visited sections, peak traffic times, etc.  Log files are simply transaction records web servers maintain.  Those logs are used for recording information, such as:

  • service provider IP addresses;
  • browser versions;
  • referring websites;
  • search terms used;
  • average number of pages requested;
  • average duration of visit;
  • total visitor traffic.

We use aggregate information gathered from your visit to better design our website.  This information supplies us with a broad picture of how people use our website in order to help the management of our systems and to better serve our audience.

How is Personal Information protected?

Nine Island is committed to protecting the security of your Personal Information.  In order to prevent unauthorized access, maintain the accuracy of your Personal Information, and ensure that your Personal Information is used and disclosed only pursuant to this Policy, Nine Island strives to maintain physical, electronic, contractual and administrative safeguards.  These safeguards secure the Personal information we collect from our Site with a level of security that is appropriate to the sensitivity of the information collected and are aimed at preventing unauthorized access.

Unfortunately, the transmission of information via the Internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Accuracy of and access to your Personal Information

We use reasonable efforts to ensure your Personal Information is kept as accurate, complete, and up-to-date as possible.  In order to help us ensure your Personal Information is accurate and up-to-date, please inform us right away of any change in the information we might have for you.

You have a right to request access and correction to your Personal Information by contacting us at  In all cases, we will treat requests to access information or change information in accordance with applicable legal requirements.

Your Personal Information will be made accessible only to those who need it in accordance with the uses of your Personal Information listed above.

Practices of linked sites

Our Site includes links to other websites, whose privacy practices may differ from those of Nine Island.  If you submit Personal Information to any of these Sites, your information is governed by their privacy policies and we do not accept any responsibility of liability in respect of third party sites.  Please read the privacy policies of these sites before submitting Personal Information to them.

How we use cookies?

A cookie is a small text file sent from a Web server and placed on your computer’s hard drive.  A cookie is generally used to enhance your browsing experience, and may collect standard information about your language preferences, date and time you visit the Site, your browser, and similar information.

You can choose to set your browser to detect and reject cookies, to accept cookies from all sites, or to prompt you whenever a site wants to send you a cookie.  Check your browser’s “Help” files to learn how to do this.  If you choose to refuse cookies, you may not be able to access some of the interactive features of our Site.

Cookies used by Nine Island’s Web server do not give us access to anything on your hard drive and cannot do anything to your computer.  Cookies used by Nine Island’s Web server are encrypted for security purposes to make any information in the cookie unreadable to anyone outside of Nine Island.

Who do I contact with questions or concerns with this privacy policy?

For all inquiries, including requests to access or correct Personal Information, please send a written request to:

Peter Walsh
Nine Island Communications
228 LeMarchant Road
St. John’s, NL
A1C 2H7

Or send an e-mail to: